SHIPPING POLICY

At CLUB 11, we work to process and ship every order as quickly as possible.

Order Processing
Orders are usually processed within 2–5 business days.

Shipping Times
Estimated delivery times may vary depending on the destination, shipping method and local customs procedures.

Delivery usually takes 8-14 business days.

International orders may take longer than domestic orders.

Tracking
Once your order has been shipped, you will receive tracking information whenever available.

Customs & Import Fees
International customers may be responsible for customs duties, taxes or import fees charged by their country.

These charges are not included in the product or shipping price.

Incorrect Address
Customers are responsible for providing a correct and complete shipping address.

CLUB 11 is not responsible for delays or failed deliveries caused by incorrect information provided at checkout.

Delays
Unexpected delays may happen due to customs, logistics providers, holidays or other circumstances outside our control.

If you need assistance, please contact our support team.

Free shipping

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Customer service

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Refer a friend

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Secure payment

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